We offer FREE shipping on every order only within India. Your
order will be shipped to you fully insured. We urge all customers
to inspect the package for any damage or tamper before
receiving or signing for receipt.
For our Indian customers, after your item has been packaged, it
will be shipped and delivered free via one of the following
Once the customer received the confirmation from our side, we
will deliver the desired item with in 7days of confirmation date.
customer can also track their transaction online with transaction
Every jewellery package from us arrives at your doorstep in a
durable, tamper-proof packing. Weather it is diamond
jewellery/solitaire, your item is delivered to you in an
exclusive swa diamonds box along with the relevant
Delivery to Identified Person
Customer needs to enter the correct details of Consignee /
Recipient Name (as stated in their photo identification issued by
the Government of India) with complete Address, nearby
landmark, pin code and contact number for hassle free delivery.
As the product reaches the destination, at the time of delivery,
the recipient will have to provide any of the below mentioned
identity proofs to collect the product:
- PAN Card
- Drivers License
- Voters ID
We make sure that delivery is made with the help of courier agent
after checking the identity proof of the recipient and the courier
agent confirms the same. To make sure that the delivery is safe
and secured, the courier agent will note down details of the
recipient's identity proof. During this process, the receiver is
expected to cooperate with the agent by providing with original
copies of identity proof for identification.
Orders can be delivered only to Consignee / Recipient’s
Residential or Work Location or can be delivered to any nearby
SWA Diamonds Showroom in India. The delivery of the orders
cannot be done at any public places like Mall, Hotel, Restaurant,
Hostel, on street etc.
If at all the recipient is unavailable during the time of delivery,
Courier Company will try to make 3 attempts to deliver the
product. In case you are still not reachable / available, the same
will be returned to our Distribution center.